Support Channel

Dualis Support is a channel available to receive and handle complaints from employees, customers and partners. Through this channel, you can share suggestions, questions, complaints or report issues in a simple and secure way. Our commitment is to ensure total transparency, ethics and the continuous improvement of our processes and services.

Dualis is committed to investigating all issues raised, maintaining the confidentiality of the entire process, as required by law. In addition, there will be no retaliation or punishment for anyone who makes a complaint. Your opinion is essential for us to evolve and improve our services, always aligned with our values ​​and needs.